How to Spot a Genuine Xerox Fuser Upper Roller: An Insider Guide for Copier Rental Fleets

If you're responsible for managing a copy rental fleet or supplying copier replacement parts for office equipment dealers, then you probably are already aware of the fact that the fuser assembly represents the most consistently working section of all heavy-duty multi-functional printers. Among all the components related to the fuser assembly, however, it is probably the fuser upper roller that is most responsible for retaining print quality, fusing toner, and keeping the machine from experiencing downtime. 
Because of this, the aftermarket for compatible rollers and cheap imitation products disguised as being genuine Xerox aren't worth any customer's time. So, how can procurement managers or technicians be certain that they are purchasing true original equipment quality? 
At HonHai Technology, we have decades of experience in the printer parts industry, and today we are going to share our inspection secret that you can use to instantly tell if the supplier is providing a genuine Xerox fuser upper roller or cheap imitations.

When technicians initially inspect a brand new OEM-grade fuser upper roller for a Xerox machine, they are often confused upon examining some visual detail: the metal ends have different scratches.
Let us clarify this right away: these scratches were NOT from any previous use or wear and tear.
The scratches were actually a part of precision original factory processes during manufacture.
During manufacture, the specialized red coating on the roller overlapped the main body all the way to the milled markings shown in the image. During the next manufacturing stage, the factory cuts away the extruded material from the coating.
The precise cutting operation creates the well-defined “scratching” on the surface of the metal ends.

If you examine cheap generic compatible fuser rollers that are presently available in the market, you will observe that the metal ends do not exhibit any cuts or scratches when compared to the original rollers.
Next time you receive sample images from your supplier, look for scratches on the metal ends which would indicate that they are original fuser parts. Metallized metal ends devoid of any signs of cuts would indicate that the product is merely a copy of the original.

It is not only important to identify real quality but also to make sure that you have the right equipment for the required function.
The upper roller of our fuser is of the premium grade as it is manufactured according to the original equipment manufacturer’s standards:

• Long Life – Yields of Up to 200,000 Prints: The roller prevents issues of wear and tear caused by printing in a heavy office setting.
• Excellent Heat Transfer Process: The printer achieves good adhesion of toner, thus eliminating problems of smuding, ghosting, and peeling.
• Perfect OEM Fit: The roller is designed to fit into the fuser assembly without any alterations.

To ensure a seamless procurement system, our upper roller of the fuser is compatible with the more popular brands of printers, including:

• Xerox DocuColor 550, 560, 570.
• Xerox VersaLink C60, C70
• Xerox PrimeLink C9065, C9070

Whether you handle rentals for an entire office or multiple printers in your region, being able to procure good-quality upper fuser rollers is very important.

With a long history of over 19 years in the industry, HonHai Technology has built its impeccable reputation on being transparent, adhering to quality parameters, and effective supply chain integration.

• Real Technical Information: We offer not only fuser roller parts but also technical insights that would help our customers make informed decisions.
• Cost-efficient Solutions for Rentals: We provide excellent quality repairs using parts that adhere to OEM performance specifications.
• Constant Global Supply: We maintain a reliable supply of parts available at all times due to careful inventory control and quality assurance testing of pre-shipped items.